postscan mail customer service

Ron and Jan went above and beyond in delivering outstanding customer service. June was extremely helpful and diligent in helping me ensure my account gets setup efficiently within the timeframe i had to work with. Price can be a bit more better for shredding etc. Hi Jerry, I'm using around 50 locations from postscanmail for my bussuiness.In most cases everything is great. Irine helped me out in a timely manner. Waiting time for uploads is sometimes more than a week! I signed up for it because I needed a way to get my mail while I was traveling. We recommend PostScan Mail for the self-employed and small business owners. ", "The only thing that was confusing to me was the whole recycle VS recycle/delete. PayPal accepted. Thank you for your time and feedback on our service. Went out of her way to help me a formula to how to make the bank accept the mailing address from PostScan. I would provide statements of what happens next after signing up? Always made sure things went smoothly. Our mobile apps are available for download on both the App Store and Google Play. 2023 Trustpilot, Inc. All rights reserved. I called customer service and spoke with Paula that assisted me to fill out the form to be notarized. With over 8 years of experience in the industry, PostScan Mail is popular for its helpful and friendly customer service. Website UI was easy to use. You can also get the form notarized on your own if youd like and send it to them by mail. Email: support@postscanmail.com. However, the company's commitment to customer satisfaction was evident when their CEO, Helmy, personally intervened to help resolve the issue. I chose Fuller Ave as I'd like a residential mailbox replacement and don't want an obviously commercial address (Wilshire, etc.). You can contact them at 1(800) 624-5866 or email them at support[@]postscanmail[.]com. To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation, I was hoping to get an address that looked more like a real address and not a. it saves me a lot of time and hassle. Overall: PostScan Mail is a great revenue stream for all Postal/Mailing solution stores. Thanks again for making opening mail enjoyable again especially for my business. Our software experts are working to minimize the technical issues and we're always happy to offer support via phone or email. Add'l Open & Scan. Also, please do not share my email address with 3rd parties. Frequently asked questions about the PostScan Mail sign-up process, obtaining a virtual address, virtual mailing services, 1583 USPS form, and more. Local pickup is also available. We would definitely recommend this service. No, or very late and unsatisfactory, answer when contacting support about these issues. Jan's guidance was incredibly detailed and comprehensive, providing me with a vivid and informative experience throughout each step. Beyond impressed with the service and interface provided by PostScan Mail. And why can't you just offer a printed list of addresses? Our mail forwarding service offers the flexibility to receive your postal mail from anywhere. I highly recommend this company. So, enjoy shopping online and dont worry about delivery dates or need to be home to receive a package. The website and any transactions made are protected using Secure Sockets Layer (SSL) encryption. For more information, see the developers privacy policy. Thanks to their exceptional efforts, I am delighted to continue as a multi-year customer with Post Scan Mail. I'm super excited to have found you, this will make Easy to sign up and set up the next steps, You should offer a printed list of addresses. You will no longer have to beg anyone to drop by your house to collect your postal mail. Okay Ive had PSM for almost 3 months now and I have to say this service has saved my life! * Up to 10 pages, then $.25 cents per additional page. 2023 Trustpilot, Inc. All rights reserved. First off, the map selection tool is a real pain in the butt. Made me feel like part of the PostScan Family, My husband and I have LOVED our experience with Post Scan Mail. We love to hear back from our customers and reviews for the service. Thank you! Contact How Can We Help? Some locations may charge a nominal fee to pick up mail or packages. A representative will get back to you as soon as possible. Packaging Services Companies With Less Than $500M in Revenue . You decide what's next. PostScan Mail is partnered with an online notary company, onlinenotary.net; they can notarize the form by webcam and send it directly to PostScan Mail. Choose from 600+ real mailing addresses. They've always been very helpful when I contact them and I've never had an issue go unresolved. Who uses PostScan Mail? To get started, select a mailing address and a subscription plan. Instead of renting expensive office space in a commercial building, you can get an affordable virtual business address to boost your professional image and credibility with customers. I cant complain from this point now. Customer Service - Great experience I've had a great experience using PostScan Mail. 1 review US Updated Feb 8, 2022 Veronica is an incredible customer Veronica is superb! I then proceeded immediately after the call to pay for the item to be FedEx 2 day shipped to my home address on 1/30. Manage postal mail online from your virtual mailbox with a real US street address. This was very was a very high priority matter as I have important mail and packages being sent to this address.This is what the issue was:(The USPS office sent me an email stating that they had declined my USPS 1583 form because the notary stamp was not visible.) Waiting for the mail is frustrating at times, especially if you are expecting something important and are away from your address. - Chris. Easy process and customer service answered the phone immediately very helpful. Here are 8 tips for writing great reviews. Who are the typical users of PostScan Mail? I used the mail service (Charlotte location) for a few months to have an address during my relocation. I tried PostScan Mail and it didn't work for me. He Walk me through all my questions. In my mind I'm not getting this package in 2 days no worries because We are going on locked down and I rather everyone be safe than to complain about uncontrollable service time. Youll get a notification right away, and youll be able to check this mail online using a mobile phone or a computer. PostScan Mail helps me to manage my mail from scanning it to forwarding to me,filtered out the junk mails.Saving my time and effective for managing my mails. So, I was checking out PostScan Mail and I gotta say, I'm not too thrilled about having to give my card details before even making a payment. OPEN & SCAN See the contents of your mail FORWARD Receive your mail wherever you are RECYCLE We'll securely shred your mail and dispose of it more What's New Thank you, The first 7 days are free, then $.10 per pound per day. Takes another week to have parcels forwarded. The parent company of PostScan Mail is PostScan Mail. I don't want to have to deal with your wonky map tool every time I need to update my address. Companies can ask for reviews via automatic invitations. Your map selection tool is tedious and turned what should have been a five minute task into an hour-long process. Customer Service Representative Job in Anaheim, CA | Glassdoor Meanwhile Post Scan collected five months of fees from me and never ONCE forwarded any mail, at all.DO NOT USE THIS SO CALLED "BUSINESS!!! I appreciate the feedback from the customer service agent when I've had questions about the system process. Canceling your account is easy and something you can do yourself through your PostScan Mail account in three quick steps, without needing to contact support. All you need is an internet connection to log into your mailbox. If youre looking for a way to build a professional image for your business or just a mailbox that serves all your family members, PostScan Mail is for you. PostScan Mail That puts them miles ahead of everyone. So, I was looking for a way to manage my mail while I'm on the go, and stumbled upon PostScan Mail. Initial PostScan Mail complaints should be directed to their team directly. Other than that, the service is perfect. Certain advantages stand out like unlimited free cloud storage, free scans in every plan, hundreds of locations nationwide, and exclusive mail forwarding rates that make this option a win for businesses. We offer free storage for 30 days for every mail item, and digital copies are stored in your account at no additional charge for as long as the account remains open. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of PostScan Mail, Connect with PostScan Mail via Facebook at, Like, share & subscribe to PostScan Mail on YouTube at, Check out PostScan Mail's Instagram pictures and videos at, See PostScan Mail's portfolio on LinkedIn at. And Im not going to leave. PostScan Mail solved that problem for me. Thank you. Thank you for your review! PostScan Mail has tailored plans according to your needs. We offer 600+ local mailing addresses to receive your mail and package deliveries. Postscan customer service really helped me resolve a confusing site with lots of prompt thorough support support as we figured out the best solution. These addresses are great for personal or business use. But postscan managers trying to help with that issue. The online communication was fantastic and questions were answered promptly. You can easily search for a bill, credit card statement, or anything else via your mailbox. ", Information Technology and Services, Self-employed, "Generally Love PostScan - just one big flaw", Marketing and Advertising, 1-10 employees, "All the features expected for a virtual mail box, plus fantastic Customer Service", "I often have problems downloading content. My wife and I have Long COVID and have been struggling lately. Verification can help ensure real people write reviews about real companies. I called Customer Service and talked to Veronica. It's definitely a convenient option for people who are always on the go. Gain trust and grow your business with customer reviews. PostScan Mail: Complaints, Customer Claims, Free Resolution Services The price depends on the number of mail items received, open&scan requests. Thank you. Submit a complaint and get your issue resolved. ComplaintsBoard.com is a leading complaint resolution website on the Internet. ", Hi Benjamin, Additional fees may apply for extra scans, mail forwarding, or adding recipients. Great job! They stated no you should've been received it, the driver came and picked up all the mail. We offer 600+ local mailing addresses to receive your mail and package deliveries. Business Services IT & Communication Business and IT Consulting Agency PostScan Mail PostScan Mail Reviews 511 Excellent 4.8 VERIFIED COMPANY postscanmail.com Visit this website Write a review total 82% 1-star Sort: Most relevant AM Ali Mousa 3 reviews QA Jun 19, 2023 Very bad costumers service and used In the Business and IT Consulting Agency category, Jan was very helpful. Is this your company? The latest review, PostScan Mail: The Real Deal for Hassle-Free Mail Management. Sat: 10am to 6:30pm PST Thank you, All mail and packages received are scanned and a clear image is uploaded directly to your mailbox for you to view. Just apply for a change of address when you start the service and you never have to worry again. Users can view the exterior and interior of their mail via digital scans. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The interface is easy to use and navigate, and I love being able to view my mail online and decide whether I want it forwarded, scanned, or shredded. I like to have a certain amount of privacy with the work I perform and I'm very impressed with the amount of time spent on just that. Your name Your email Subject Your message (optional) So, I tried out PostScan Mail and I gotta say, I'm not too impressed. but once i did sign up, i gotta say, the service is pretty good. ", "Provides a very useful service for someone like me who lives overseas. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); Your email address will not be published. Since then, they've developed a network of partner mail centers who help process and deliver postal mail on behalf of their customers. All PostScan Mail services are safe, secure and designed with the customer in mind. Irine San Juan was very kind, informative and helpful in getting the issue with my business's USPS 1583 form resolved in a timely manner.
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