Don't forget your sunscreen! No, there is no casino at this hotel, but Lisbon Casino (7-min drive) is nearby. We offer our customers the best price and the special promotions are unique and exclusive to our website! Which languages are spoken by the staff at VIP Grand Lisboa Hotel & Spa? I got stuck in lisbon, due to train strike. Los clientes repiten ms aqu que en otros alojamientos. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Receive our newsletters with the latest offers and news from our hotels VIP Executive Entrecampos Hotel & Conference, +351 217 814 400 (National landline call). Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Best price guarantee on our site. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. I was not aware that it was a flight Path for the aeroplanes , I did not sleep at all as it was so noisy , couldnt wait to leave. Compared to other 5 star hotels, this hotel would definitely be on the mediocre side. This deluxe hotel has Zen-inspired guest rooms, all of which are designed and furnished in a contemporary style. Available in all rooms: , Wireless internet access, Available in some public areas: Yes, dry cleaning and laundry service are offered to guests. Las habitaciones de este hotel deluxe estn inspiradas en la filosofa zen. Missed some piano music in th bar area. This driver attempted to scam me and when i refused to pay he drove me to the police who dragged me outr the cab threw me around until after a couple minutes just left me. Is parking available at VIP Grand Lisboa Hotel & Spa? VIP Grand Lisboa Hotel and Spa - Expedia Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. The VIP Grand Lisboa Hotel Spa has a restaurants serving a wide range of international foods plus many Portuguese specialties. These opinions do not necessarily represent the views of Booking.com. No obstante, no publicamos aquellos comentarios que contienen o hacen referencia, entre otras cosas, a: Para garantizar que los comentarios son relevantes, solo aceptamos los que se envan en los tres meses siguientes al check-out, y solemos dejar de mostrarlos si tienen ms de 36 meses o si el Alojamiento cambia de propietario. The personal data collected in these forms is intended for the sending of commercial content Newsletters as well as other institutional information about our company and partners and are not available and / or disclosed to any entity other than those responsible for the treatment. Google no se hace responsable de ninguna garanta relacionada con las traducciones, ya sea explcita o implcita, ni de las garantas de exactitud y veracidad o de garantas implcitas de comerciabilidad e idoneidad para un fin determinado o de no violacin. [Web Oficial]. Friendly staff and clean room. The maximum number of extra beds and cribs allowed depends on the room you choose. Massage It did not meet my needs. I was given suggestions, directions, maps, etc. Ideally, we'd publish every review we get, positive and negative. Best regards Patrcia Nogueira General Manager, We stayed here for a week and can't fault it. Todas presentan un diseo y un mobiliario de estilo moderno. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. Contributions should be appropriate for a global audience. Bottled water was complimentary. El contenido publicitario ser eliminado y los problemas relacionados con los servicios de Booking.com deben reenviarse a nuestros equipos de atencin al cliente o al alojamiento. Hotel is under staffed and staff is not polite Los clientes repiten ms aqu que en otros alojamientos. This hotel advertises itself as a five star hotel which I find hard to believe. Vuelve a intentarlo. The service, overall, is helpful. Strange smell in the room, and found bugs crawling on the wall. The owners of the data have the right to access their personal data through the personal area of this site and can correct them. Un 5* no puede permitirse tener las puertas de los muebles de las habitaciones descolgadas., Fue un lugar cmodo y tranquilo para pasar unos das., las habitaciones son muy cmodas, la piscina est muy bien pero es muy lioso el camino, ya que no tiene un acceso directo ni desde las habitaciones ni desde el hall, Podras ahorrar un 10% o ms en este alojamiento al iniciar sesin. Disclaimer: This is not an official website. 26-inch LCD televisions come with cable channels. There are more places to choose from in the, vip grand lisboa hotel lisbon, vip grand lisboa hotel and spa, vip grand lisboa lisbon, Frequently Asked Questions about VIP Grand Lisboa Hotel & Spa. VIP Grand Lisboa Hotel & Spa - Booking.com Flat-screen TV VIP Grand Lisboa Hotel & Spa Av. Mantn esta opcin activada para ver los resultados de bsqueda ms relevantes y tener una experiencia mejor al navegar. Nivel 1 del programa de Viajes sostenibles, Av. Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation. This site offers the property's information and telephone number, as well as online Booking service. Ha ocurrido un error. Read our, Dear Sir, We would like to thank you for your comments regarding your most recent visit to the Vip Grand Lisboa Hotel & SPA. Cerca del metro. Air conditioning This is definitely not a five star hotel. En general ha estado todo muy bien y si vuelvo a Lisboa volvera a este hotel., La habitacin era muy grande, el desayuno estupendo y el personal fenomenal. Al reservar ms de 7 habitaciones, podrn aplicarse condiciones especiales y suplementos. Many travellers enjoy visiting Mosteiro dos Jeronimos (4.4 miles), Castelo de S. Jorge (2.2 miles), and Mosteiro de So Vicente de Fora (2.2 miles). Travelocity, the Stars Design, and The Roaming Gnome Design are trademarks of Travelscape LLC. Guests must contact the property in advance for check-in instructions. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Please check you have entered your email address correctly. All the things one expects from those in the hospitality business happened. Os campos obrigatrios esto marcados com um asterisco. Despus de su viaje, los clientes nos cuentan su estancia. Tickets cost 1 - 6 and the journey takes 19 min. A table and chair in the room had some sort of dried spill on them. I dont recommend this hotel, is not a five star hotel at all. Carris. las habitaciones son muy cmodas, la piscina est muy bien pero es muy lioso el camino, ya que no tiene un acceso directo ni desde las habitaciones ni desde el hall. Which room amenities are available at VIP Grand Lisboa Hotel & Spa? Hotel needs renovation. El VIP Grand es un hotel de diseo con 5 estrellas ubicado entre el centro histrico de Lisboa y el nuevo distrito financiero de la ciudad. The gym didn't even have quality equipment. For cocktails and drinks, relax in the comfort of our bar. When booking more than 7 rooms, different policies and additional supplements may apply. Scuff marks, bad wear & tear in the room, careless finishing, weird smell in the room, surly staff. La piscina est cerrada. Para ahorrar en este alojamiento, solo tienes que iniciar sesin. Cuando haya varios comentarios, aparecern en primer lugar los ms recientes, aunque tambin se tienen en cuenta otros factores: el idioma del comentario, si solo contiene una valoracin, si tambin contiene una resea escrita, etc. Muy buena ubicacin. S, solo necesitamos un depsito o los datos de una tarjeta de crdito. Puedes conseguir un descuento Genius en VIP Grand Lisboa Hotel & Spa! Regstrate y te enviaremos las mejores ofertas para ti. El bao es elegante y cuenta con ducha de efecto lluvia. On behalf of the whole team we regret not having met your expectations, and we ask you to accept our sincere apologies. Send me emails with travel deals, special offers, and other information. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Free WiFi American Express, More like 2 stars. The staff speaks multiple languages, including English, Spanish, French, and Portuguese. 1,180 reviews #275 of 342 hotels in Lisbon Location 3.4 Cleanliness 3.7 Service 3.4 Value 3.5 The building that, for many years, was the head-office of Portuguese National Television has been converted into a modern 5-star hotel. Dark and gloomy design, which is also quite worn. Cunto cuesta el desayuno por da? The staff are rude and unhelpful for example we bought a bottle of wine and asked for a cork screw (which should be in the room anyway) and were told they couldnt give it us for no reason whatsoever. Tenemos ms de 70 millones de comentarios sobre alojamientos, todos autnticos y de clientes reales. This tax does not apply to children under 13 years of age. Excuse me for thinking HOTEL staff might not be the safe people to ask. Charges for extra guests may apply and vary according to property policy. Aeroplanes flying overhead late at night and early morning, Av. Are any cleaning services offered at VIP Grand Lisboa Hotel & Spa? This hotel features 2 restaurants and a seasonal outdoor pool. On the upside, breakfest was quite nice. The Spa and the Fitness Center are closed on Sundays and bank holidays. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. No toleraremos ningn intento de disminuir la puntuacin de un competidor enviando un comentario negativo sobre el mismo. Lisbon just seemed so run down in this area. Overall I enjoyed my stay and would stay again. Muy limpio. Los huspedes debern mostrar un documento de identidad vlido y una tarjeta de crdito al realizar el registro de entrada. Will NOT be going back. I don't understand th lower score on booking.com or th negative comments of some People. The hotel apologises for the inconvenience and thank for your understanding. The rate was reasonable and it was located where I needed to be. Si quieres modificar un comentario que ya enviaste, ponte en contacto con nuestro equipo de Atencin al cliente. At this Hotel, with a total of 295 rooms, including 31 Suites, you can enjoy the relaxing ambience, surrounded by state-of-the-art equipments and panoramic views over the city . Our award winning day spas provide an tranquil, transformational environment. The outdoor swimming pool at the hotel is where you can enjoy the hottest days in the city, and if you wish to relax in a tranquil environment. Puede haber otros criterios para ordenarlos (por tipo de viajero, por puntuacin, etc.). When making your reservation you'll receive discounts and free services. Sewage smell coming from the run down bathroom - the entire hotel smells of sewage which they are trying to mask with air freshener. This property is managed by a professional host. The food was nice. The staff were helpful with advice or organising taxis etc. The room was very spacious and comfortable. After due analysis, we have revised our procedures in order to make the most of this opportunity for improvement. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Error: Dear Sir, We would like to thank you for your comments regarding your most recent visit to the Vip Grand Lisboa Hotel & SPA. Church of Nossa Senhora do Rosrio de Ftima. Si quieres, puedes ordenar los comentarios o filtrarlos (por momento del ao, puntuacin de los comentarios, etc.). Todas las cunas y camas supletorias estn sujetas a disponibilidad. Nice facilities but that was about as far as the positives were concerned. VIP had none of them and the room was really small. A veces, mostramos algunas puntuaciones de los comentarios que proceden de otras webs de viajes muy conocidas. Bathtub Parking is available for a fee. It almost took two of us to open. los desayunos una delicia vamos estaba un poco a la expectativa porque despus de hacer la reserva lea unos comentarios de algunos clientes y me qued un poco preocupado, pero no nos equivocamos, supongo que tienen fallos como todos pero tambin veo cada cliente mal educado que quiz al verles as no se esmeran en atenderles, yo tampoco lo hara. Ofrece alojamiento moderno, spa lujoso y piscina al aire libre. Call or write to us so that we can personally attend to your request. Our team checks each review posted on the site disputed by our community as not meeting our. Recreational amenities at the hotel include a seasonal outdoor pool. Basically dont waste your money and ruin your holiday by staying here. Generally speaking, the hotel has a great staff and clean but it's more like a 4 star hotel definitely not a 5 star one. VIP Grand Lisboa Hotel and Spa - Hotels.com Which languages are spoken by the staff at VIP Grand Lisboa Hotel & Spa? Try again. El centro de fitness del establecimiento Grand abre todos los das de 07:00 a 23:00. Hay conexin a internet Wi-Fi disponible en las habitaciones. If they so desire, the owners of the data should request, to the email sales@viphotels.com the deletion of their data. No es necesario reservar. Pros: Nice and luxury entrance and lobby, Kind and professional staff, Modern design and very clean rooms. La atencin recibida en recepcin tambin fue muy buena. The much sought-after location of the hotel has the convenience of being just 5 minutes away from several public transport services. If we find any, we delete them and, if necessary, take action against whoever is responsible. Located between the historic and the business centres of Lisbon, the VIP Grand Lisboa Hotel & SPA is fully equipped for the comfort and great experience of the customers. What food & drink options are available at VIP Grand Lisboa Hotel & Spa? (Chamada para Rede Fixa Nacional) +351 210 435 000, VIP Executive Entrecampos Hotel & Conference. Best regards. Special diet meals (on request), Breakfast in the room, Bar, Restaurant, Good Coffee! Aircon failed a few times aggravating respitory issues. This property is part of the Travel Sustainable program, which means its taken significant steps to make your stay more sustainable. Location and the fact that it was recommended to me by my sister, who stayed there five years or so ago with another friend she was traveling with. Todos los derechos reservados. It features modern accommodations and an outdoor pool. Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children, VIP Grand Lisboa Hotel and Spa Hotel Lisbon. Far better than expected. Se ha producido un error al cargar los comentarios. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. The hotel apologises for the inconvenience and thank for your understanding. The bathtub is high and slippery. Please enter the dates of your stay and check what conditions apply to your preferred room. 20 m The Hotel has also private parking and Wireless Internet access. Required fields are marked with an asterisk. Nice staff. La atencin del personal de todo el hotel es excelente. Room types may vary. For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM. On the upside, breakfest was quite nice. On behalf of the whole team we regret not having met your expectations, and we ask you to accept our sincere apologies. Diners Club, A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Por favor, no incluyas comentarios personales, polticos, ticos o religiosos. Comprobamos la autenticidad de los comentarios, nos aseguramos de que no haya palabras malsonantes y luego los aadimos a nuestra web. The Grand Lisboa Hotel is part of a chain of VIP hotels in Lisbon. A entidade responsvel pelo processamento de seus dados pessoais "Vip Hotels". Preguntas frecuentes sobre el coronavirus (COVID-19), Ofertas de temporada y para las vacaciones, Gestionar la configuracin de las cookies, Inicio del contenido del cuadro de dilogo, Final del contenido del cuadro de dilogo, 1749590,1735890,1760240,1759640|1,1767310,1744640,1739680,1739680|1,1752060,1758650,1762540,1763180,1736710,1767680,1744610,1763180|2,1764730,1765410|1,1766530,1760240|3,1739680|2,1739680|3,1767890,1767440,1744620,1763180|4,1764730|1,1752060|1,1765410,1759560,1758490, Ofertas en el VIP Grand Lisboa Hotel & Spa (Hotel) (Portugal). This driver attempted to scam me and when i refused to pay he drove me to the police who dragged me outr the cab threw me around until after a couple minutes just left me. Situado entre a zona histrica e o centro de negcios da cidade de Lisboa, o VIP Grand Lisboa Hotel & SPA dispe de um total de 295 quartos, entre os quais 31 suites. At this Hotel, with a total of 295 rooms, including 31 Suites, you can enjoy the relaxing ambience, surrounded by state-of-the-art equipments and panoramic views over the city of Lisbon. Get a room on the lower floor as it is sometimes difficult to get an elevator. All the things one expects from those in the hospitality business happened. Central location thanks to easy metro network. Es algo antiguo, y con algunos desperfectos ya., L a entrada al hotel es espectacular y en s est bien, aunque deberan renovarlo ya. Gracias! Children 13 and above are considered adults at this property. Island Spa and Sauna Dear Guests, The VIP Grand Lisboa Hotel & SPA regrets to inform that the SPA and the Gym will be closed, for maintenance works, between the 9th and 23rd August 2015. VIP Hotels provide you with a modern and pleasant hotel experience. This hotel advertises itself as a five star hotel which I find hard to believe. It features modern accommodations, a lavish spa and an outdoor pool. . Booking.com no se hace responsable de ningn comentario ni de las respuestas a esos comentarios. Operating changes Swimming pool: temporarily closed Bar: from 10 a.m to 1 a.m Room Service: from 7 a.m to midnight Located between the historical area and the business centre of Lisbon, in VIP Grand Lisboa Hotel & SPA you will find the widest range of services, at the highest level. Best regards This response is the subjective opinion of the management representative and not of Tripadvisor LLC. No working drain plug in the bathtup, and the reception only told me to try pushing the malfuctioning thing harder, which still did not work. Avenida 5 de Outubro 197, Lisbon 1050-054 Portugal. Airport shuttle services are not available at VIP Grand Lisboa Hotel and Spa. Honestly the worst hotel experience ever and so expensive. This Lisbon hotel provides complimentary wireless Internet access. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Strange smell in the room, and found bugs crawling on the wall. Los alojamientos que colaboran con Booking.com no pueden publicar comentarios en nombre de sus clientes y no pueden ofrecer ningn incentivo al cliente a cambio de un comentario. Taxi from VIP Grand Lisboa Hotel & Spa, Lisbon to Lisbon Airport (LIS) Jayride. Business-friendly amenities include desks and phones. I was thinking 10. Efectivo It was a great recommendation! Bathtub Guests can enjoy an on-site restaurant and a lounge during their stay. Let front desk know about it on check in, but nothing was done in the 3 nights there. Despus de reservar, encontrars todos los datos del alojamiento con el nmero de telfono y la direccin en tu confirmacin de la reserva y en tu cuenta. Double queen bedroom can be added. Gratis. Our special offers are designed just for you, whether you are looking for a business stay or a leisure experience. To change money, on goes to a sister hotel, the VIP Zurich-walking distance-and receives a poor exchange rate. Alternatively, Metro Lisboa operates a vehicle from Saldanha to Aeroporto every 10 minutes. Furniture in my room was run down and the bath didnt work at all when the shower did work it wasnt clear - just absolutely disgusting. Very dark (lack of light) in the room and hallway. Standard was dissapointing. Sewage smell coming from the run down bathroom - the entire hotel smells of sewage which they are trying to mask with air freshener. The hotel also provides 8 meeting rooms for business requirements. Precio: 12 por da. Durante su estancia en el alojamiento, nuestros clientes comprueban la tranquilidad de la habitacin, la amabilidad del personal y mucho ms. Guests can also enjoy stylish bathrooms with rain showers. Decorated in a cosy and modern way, in this Hotel you will be able to enjoy all the comfort and services of a 5 star hotel, namely: the Cenrio restaurant, the Press Club bar, and an outdoor swimming pool (seasonal: from May to September). Free parking is not available at this hotel. On behalf of the whole team we regret not having met your expectations, and we ask you to accept our sincere apologies. You can sort and/or filter them by time of year, review score, and more. Additional charge, Dry cleaning Lisbon just seemed so run down in this area. Guests are required to show a photo ID and credit card upon check-in. I was pleasantly surprised less than 4. No working drain plug in the bathtup, and the reception only told me to try pushing the malfuctioning thing harder, which still did not work. Avoid. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. The room is not well lit, the bathroom has a weird configuration. Additional charge, Fax/Photocopying Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers. Many travelers enjoy visiting Mosteiro dos Jeronimos (4.4 miles), Castelo de S. Jorge (2.2 miles), and Mosteiro de So Vicente de Fora (2.2 miles). Also we were told we could not have a double bed, instead we had a room with two beds pushed next to each other. Metro Lisboa. General Manager, Posted by a verified traveler on Oct 13, 2015. Avoid. They ackowledged that it was me and i had paid for my suite just hours earlier but wasnt allowed access to my room or to put a couple drinks on my room at the bar whilst i waited for my phone to charge as my bank had blocked my card out of UK and couldn't pay the 4EURO room tax.without ringing them to unlock it which led to a frantic walk around the streets in lisbon in hope i could speak to them before my phone died. This deluxe hotel has Zen-inspired guest rooms, all of which are designed and furnished in a contemporary style. The room was basic and since I just needed to sleep and shower, it was fine. VIP Grand Lisboa Hotel & Spa recibe clientes de Booking.com desde el 8 ene 2010. The location of the hotel is also far from most tourist attractions. Las instalaciones de spa y gimnasio del alojamiento no estn disponibles a causa del coronavirus (COVID-19). We need both a check-in and a check-out date to check availability. Prices are the average nightly price provided by our partners and may not include all taxes and fees. To change money, on goes to a sister hotel, the VIP Zurich-walking distance-and receives a poor exchange rate. Dear Guests, The VIP Grand Lisboa Hotel & SPA regrets to inform that the SPA and the Gym will be closed, for maintenance works, between the 9th and 23rd August 2015. Cash. The location of the hotel is also far from most tourist attractions. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. This property has taken extra health and hygiene measures to ensure your safety is their priority -, Destinations, properties, even an address, 1736710,1763190,1752070,1758420,1767010|1,1765410|1,1758700|3,1763190|2,1762520,1765410,1767440,1758700,1752070|1,1763190|4, Personal or sensitive info (e.g. After you book, we'll provide details so you can contact the property directly. Top room amenities include a minibar, air conditioning, and a flat screen TV. Excuse me for thinking HOTEL staff might not be the safe people to ask. Si alguna persona ve algo sospechoso, puede comunicrselo en todo momento al equipo de Atencin al cliente para que nuestro equipo de Fraude pueda investigarlo. Yes, paid private parking on-site is available to guests. 5 Outubro - Spa, Hotels near Portugal Gay Privat Day Tours, Hotels near Estrela d'Alva Tours - Day Tours, Hotels near Acrobatic Dragon Actividades Tursticas, Hotels near Church of Nossa Senhora do Rosario de Fatima, Hotels near Universidade Tecnica de Lisboa, Hotels near Catholic University of Portugal, Hotels near Instituto Politecnico de Lisboa, Hotels near Instituto Superior de Psicologia Aplicada, Barcelo Bavaro Palace All Inclusive Resort. Visa, At first, I thought this hotel was only 3 star at most 4 star if I was being generous, but apparently its 5 star. Estimado seor/seora, To edit a review youve already submitted, contact our Customer Service team. VIP Grand Lisboa Hotel and Spa is 3.9 mi (13-min drive) away from the Humberto Delgado Airport (LIS) airport, the closest popular airport to the property. It is also possible to enjoy the SPA & Wellness Centre that will make you feel renewed. De 10. Dear Sir/Madam, We would like to thank you for your comments regarding your most recent visit to the Vip Grand Lisboa Hotel & SPA. Este servicio puede contener traducciones realizadas por Google. VIP Grand Lisboa Hotel & Spa - Tripadvisor Av. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Air conditioning, Car rental, Packed lunches, Elevator, VIP room facilities, Hair/Beauty salon, Facilities for disabled guests, Non-smoking rooms, Room service. Las pautas y normas son aplicables sin importar la emotividad del comentario. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%. On behalf of the whole team we regret not having met your expectations, and we ask you to accept our sincere apologies. VIP Grand Lisboa Hotel and Spa offers 295 accommodations with minibars and laptop-compatible safes. Bottled water was complimentary. I did not make use of the bar or restaurant. Cuenta con alojamiento moderno y piscina al aire libre. Copyright 19962023 Booking.com. Even if not included in high Suite price of 370 per night it costs only 10 per person. There are 2 restaurants on site. After due analysis, we have revised our procedures in order to make the most of this opportunity for improvement. Ste oficial VIP Grand Lisboa Hotel & Spa Lisboa Wi-Fi grtis Login Agncias Empresas Particulares Selecionar idioma:pt Room A/C was also weird. The breakfast buffet was good though. Taxes and fees that are shown are estimates only. To book a room with more than 1 child under two years of age it is required that you contact us directly. to book me a cab because he 'knows someone' who would be quick and fair'. Booking.com does not accept responsibility or liability for any reviews or responses. Necesito reservar un tipo de habitacin especfico? Attached bathroom By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. The room was basic and since I just needed to sleep and shower, it was fine. Yes, paid private parking on-site is available to guests. Honestly the worst hotel experience ever and so expensive. This service may contain translations powered by Google. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.